Chronic Diseases

Manage ongoing chronic disease programs for conditions such as diabetes, hypertension, asthma, and more - all within a single, streamlined workflow.

Structured, evidence-based assessments

Step-by-step clinical pathways guide pharmacists through condition-specific assessments, ensuring consistency and completeness across every patient encounter.

Automated documentation

Progress notes, care plans, and billing documentation are generated automatically, reducing administrative burden and keeping records audit-ready.

Appointments

Streamline patient access to your pharmacy's clinical services with a personalized online patient portal, tailored to your pharmacy's needs.

Appointment Customizability

Create customized appointments that cater to the services provided by your pharmacy. Set your appointment availability, as well as unique hours.

Patient Interface

Streamline patient access to your pharmacy's clinical services with a personalized online patient portal, tailored to your pharmacy's needs.

Vaccinations

Run high-volume immunization clinics with confidence. PharmAssess automates triage, consent, documentation, and inventory tracking from a single interface.

Online pre-registration & triage

Patients complete screening questionnaires and consent forms online before arrival, dramatically reducing wait times and front-desk workload.

Inventory & lot tracking

Track vaccine inventory, expiry dates, and lot numbers automatically - keeping your clinic compliant and your shelves optimally stocked.

POC Testing

Document and manage point-of-care testing services - from rapid strep and flu tests to blood glucose and INR monitoring - all within the PharmAssess platform.

Integrated result documentation

Record test results directly in the patient's clinical record with structured fields, ensuring traceability and accurate billing documentation.

Follow-up workflow

Automatically trigger follow-up actions, referrals, or treatment recommendations based on POC test outcomes, closing the loop on every patient interaction.

Med Reviews

Automate all documentation forms for all types of medication review services (annual, diabetes, and follow-up).

Available in all Canadian provinces except for Quebec.

Rx Adaptations

Exercise your scope of practice with confidence. PharmAssess provides structured workflows for all types of prescription adaptations, ensuring every adaptation is properly documented and billed.

Supported adaptation types

Document dose changes, route changes, regimen changes, therapeutic substitutions, and emergency supply dispensing with condition-specific, pre-populated forms.

Streamlined billing documentation

Generate government-compliant billing records automatically at the point of care, reducing administrative follow-up and claim errors.

Pharmaceutical Opinions

Document and submit formal pharmaceutical opinions for prescriber communication, drug therapy problem resolution, and clinical consultations - all in minutes.

Structured opinion templates

Choose from categorized templates covering drug interactions, therapy optimization, adherence concerns, and unnecessary drug therapy - pre-populated with patient context.

Prescriber fax integration

Send completed pharmaceutical opinions directly to prescribers via integrated fax, keeping communication seamless and records automatically archived.

Mobile Refills

Set up your pharmacy with its own patient-facing refill app, allowing patients to refill their medications on-demand. Patients receive automatic email notifications when their medications are ready for pickup.

Available in all Canadian provinces except for Quebec.

Mobile Patient App

Give your patients a dedicated mobile experience branded to your pharmacy. The PharmAssess patient app enables refills, appointment booking, and direct messaging - all from a patient's smartphone.

White-label ready

The app is configurable to your pharmacy's branding, creating a professional patient-facing digital presence without any development effort on your part.

Two-way communication

Patients can message your pharmacy team, receive automated pickup notifications, and view their care history - improving engagement and loyalty.

Patient Communication & Marketing

Stay connected with your patients between visits using targeted, automated outreach - from seasonal vaccination campaigns to chronic disease check-in reminders.

Automated recall & reminder campaigns

Schedule email and SMS campaigns triggered by clinical events such as upcoming refill dates, missed follow-ups, or seasonal health initiatives.

Segmented patient lists

Target the right patients with the right message by filtering your patient roster by condition, medication, last visit date, or service history.

PMS Integration

Automatically transfer documentation from PharmAssess directly to your pharmacy management system - eliminating double-entry and keeping patient records perfectly in sync.

Write-back functionality transfers documentation forms, patient details, prescription and billing information directly to your PMS. PHIPA compliant throughout.

Medical Directives

Extend your pharmacist's prescribing authority beyond standard scope through a Collaborative Prescribing Agreement (CPA) with a partner physician. Medical directives allow pharmacists to independently initiate, modify, or discontinue drug therapy under pre-approved protocols - without requiring a patient-specific order each time.

Structured CPA-based workflows

PharmAssess guides pharmacists through directive-specific assessment pathways aligned to your CPA's standing orders, ensuring every intervention is clinically appropriate, consistently documented, and audit-ready.

Expanded patient care capacity

Deliver physician-level interventions for chronic disease management, acute care, and preventive health - improving patient outcomes while generating new billable service opportunities for your pharmacy.

Incident Reporting

Document near-misses, medication errors, and adverse events quickly and consistently. PharmAssess guides pharmacy staff through a structured incident reporting workflow that meets provincial regulatory requirements.

Structured error documentation

Capture all relevant details - incident type, contributing factors, patient impact, and immediate actions taken - using pre-built templates that align with accreditation standards.

Audit-ready records

All incident reports are securely stored and searchable, supporting quality improvement initiatives, internal reviews, and external audits without additional administrative effort.

Travel Health

Deliver comprehensive pre-travel consultations from within PharmAssess. Assess destination-specific health risks, recommend and document vaccines, medications, and preventive advice in a single structured workflow.

Destination-based risk assessment

Built-in travel health guidelines help pharmacists identify required and recommended vaccinations, malaria prophylaxis, and travel-related health precautions for each patient's itinerary.

Automated travel health documentation

Generate patient-ready travel health summaries and vaccination records automatically, reducing consultation time and ensuring every visit is thoroughly documented.

IVR (Intelligent Voice Recognition)

Automate inbound patient phone calls with a smart, pharmacy-configured IVR system. Patients can refill prescriptions, check order status, and reach the right department - without waiting on hold.

Automated refill processing

Patients call in and verbally request medication refills. The IVR system captures prescription details and routes the request directly into the PharmAssess workflow, ready for pharmacist review.

Reduces front-desk call volume

Offload routine calls - refill requests, hours of operation, and prescription readiness inquiries - so your team can focus on higher-value patient interactions.